Quad Monitors

At Specola, we aim to prepare and deliver your order as quickly as possible. Delivery times depend on the type of product ordered and the delivery destination.

Refurbished Monitors

Our refurbished monitors are normally delivered within 2 working days. Each monitor is carefully tested and securely packaged before dispatch.

Refurbished Computers

Our refurbished computers are normally delivered within 3 working days, allowing time for configuration, testing and secure packaging.

Custom-Built Computers

Our custom-built PCs are assembled, configured and tested to order. Preparation typically takes approximately 3 working days, depending on component availability and the selected specifications.

Once completed, custom-built computers are normally dispatched using FedEx Next Working Day delivery to eligible UK mainland addresses.

Estimated Delivery Dates

An estimated delivery date is displayed during the purchasing process. Delivery estimates are not guaranteed unless an expressly guaranteed service has been agreed.

Remote Locations & Northern Ireland

Deliveries to remote locations, including the Scottish Highlands and Islands, may require an additional 48 hours.

Delivery to Northern Ireland is subject to confirmation. Please contact us before ordering to check delivery availability and any applicable requirements.

Tracking Information

All orders are securely packaged and dispatched using trusted delivery services, including Royal Mail Tracked and FedEx.

Tracking information is provided once your order has been dispatched.

For further information, please see our Delivery Information or Contact Us.

We offer FREE standard delivery to UK mainland addresses on eligible orders.

Orders are dispatched using trusted delivery services, including Royal Mail Tracked and FedEx, depending on the size, weight and destination of the parcel.

Remote Areas & Northern Ireland

Delivery to certain remote locations, including the Scottish Highlands, Islands and Northern Ireland, may be subject to additional charges, restrictions or delivery requirements.

Please allow an additional 48 hours for delivery to remote locations, as these areas may require longer transit times due to courier routes and local delivery arrangements.

Please contact us before ordering if you require delivery to one of these locations so we can confirm availability and any applicable charges.

International Delivery

We do not currently offer standard international delivery through our website.

Tracked Shipping

Orders are securely packaged, and tracking information is provided once your parcel has been dispatched.

For more information, please see our Delivery Information or Contact Us.

At Specola, we offer a range of secure and flexible payment options to make your shopping experience as convenient as possible.

• Credit & Debit Cards: We accept major credit and debit cards, including Visa and Mastercard, securely processed through Opayo.
• PayPal: Pay securely using your PayPal account.
• Google Pay: Available through our PayPal checkout integration on supported devices and browsers.
• PayPal Pay Later: Eligible customers can spread the cost of their purchases, subject to PayPal’s approval and terms.
• Klarna: Flexible payment options, including Pay Later and instalments, subject to eligibility and approval.
• Bank Transfer: Direct bank transfers are accepted. Orders are processed once payment has been received and confirmed.

All available payment options are displayed during checkout, and eligibility for certain payment methods may vary.

For further information, please see our Terms & Conditions or Contact Us.

Yes! At Specola, we want you to shop with confidence.

We offer a 30-day returns policy for eligible purchases, subject to the conditions outlined in our Refund & Return Policy.

If you change your mind or your purchase isn’t suitable, you can contact our customer support team to request a return. Return shipping costs may apply depending on the reason for the return and your statutory rights.

If your product arrives faulty or develops a fault, we will assist you in accordance with our warranty terms and applicable UK consumer law.

For full details, please see:

• Refund & Return Policy
• Warranty Information

If you need assistance, please contact our team.

At Specola, we take great care to ensure your order is securely packaged and protected during transit.

All computers, monitors and accessories are carefully packed using suitable protective materials to minimise the risk of damage during delivery. Where practical, we reuse and recycle packaging materials to help reduce unnecessary waste.

Orders are dispatched using trusted delivery services, including FedEx and Royal Mail, depending on the size, weight and destination of your parcel.

Tracking information is provided once your order has been dispatched, allowing you to follow its delivery progress.

Delivery times and available shipping options depend on the products ordered and the delivery location.

For further details, please see our Delivery Information.

If your parcel arrives visibly damaged, please contact our team as soon as possible so we can assist you.

At Specola, we aim to prepare and deliver your order as quickly as possible. Delivery times depend on the type of product ordered and the delivery destination.

Refurbished Monitors

Our refurbished monitors are normally delivered within 2 working days. Each monitor is carefully tested and securely packaged before dispatch.

Refurbished Computers

Our refurbished computers are normally delivered within 3 working days, allowing time for configuration, testing and secure packaging.

Custom-Built Computers

Our custom-built PCs are assembled, configured and tested to order. Preparation typically takes approximately 3 working days, depending on component availability and the selected specifications.

Once completed, custom-built computers are normally dispatched using FedEx Next Working Day delivery to eligible UK mainland addresses.

Estimated Delivery Dates

An estimated delivery date is displayed during the purchasing process. Delivery estimates are not guaranteed unless an expressly guaranteed service has been agreed.

Remote Locations & Northern Ireland

Deliveries to remote locations, including the Scottish Highlands and Islands, may require an additional 48 hours.

Delivery to Northern Ireland is subject to confirmation. Please contact us before ordering to check delivery availability and any applicable requirements.

Tracking Information

All orders are securely packaged and dispatched using trusted delivery services, including Royal Mail Tracked and FedEx.

Tracking information is provided once your order has been dispatched.

For further information, please see our Delivery Information or Contact Us.

All eligible refurbished monitors supplied by Specola come with a 12-month limited hardware warranty, covering qualifying hardware faults.

Every monitor is professionally inspected and tested before dispatch. However, if your monitor develops a fault, our customer support team is here to help.

How Do I Report a Fault?

Please submit a support ticket with your order number, a description of the problem and, where possible, photographs or a short video demonstrating the fault.

Our technical support team may ask you to carry out some basic troubleshooting to help identify the issue before arranging a return.

What Happens Next?

If the issue cannot be resolved remotely, we may request that the monitor be returned for inspection, repair or replacement, depending on the circumstances.

Returns & DPD Drop-Off

Where we arrange return postage, we normally provide a prepaid DPD Drop-Off label, allowing you to take your securely packaged monitor to a participating DPD drop-off location.

We do not normally arrange courier collections from customers’ addresses.

For faults reported within the first 30 days of delivery, we will cover reasonable return shipping costs where required under our returns policy and applicable consumer law.

After 30 days, return postage arrangements and costs will depend on the circumstances of the warranty claim and your statutory consumer rights.

Inspection & Resolution

Once the monitor has been received and inspected, we will advise you of the appropriate resolution, which may include repair, replacement or refund where applicable.

For full details, please see our Warranty Information and Refund & Return Policy.

You can also contact our support team on 01925 652 584.

Our team is here to help! Whether you have a question about a product, need assistance with an order or require technical support, you can contact us using any of the following methods.

Telephone: 01925 652 584

Email: [email protected]

WhatsApp: 07515 524 448

Technical Support & Warranty Claims: Submit a Support Ticket

Business Hours: Monday to Friday, 10:00 AM to 4:00 PM (excluding UK bank holidays).

You can also visit our Contact Us page for further assistance.

Our team will be happy to help with product enquiries, orders, deliveries, technical support and after-sales service.

With 20 years of experience in the computer industry, Specola Ltd specialises in supplying quality refurbished computers, monitors, multi-monitor setups and custom-built PCs at competitive prices.

Based in Warrington, Cheshire, we take pride in offering reliable products, professional service and expert technical support.

Why Shop with Specola?

• 20 Years of Experience: Established in 2006, with extensive experience in computer hardware and refurbished technology.
• Professionally Tested Products: Our computers and monitors are carefully inspected and tested before dispatch to ensure they are in proper working condition.
• Excellent Value: Quality refurbished technology and custom-built systems at competitive prices.
• Flexible Configurations: Choose from a wide range of computer specifications, monitor bundles and custom-built systems to suit your requirements.
• Warranty & Support: Our eligible products include a minimum 12-month warranty, with extended warranty options available on selected systems.
• UK-Based Customer Support: Our team is available to assist with product selection, technical questions and after-sales support.
• Reliable UK Delivery: Orders are securely packaged and dispatched using trusted delivery services.

At Specola, our goal is simple: quality products, excellent value and dependable customer service.

For further information, please see our Warranty Information or Contact Us.