Refurbished Office PCs

At Specola, we aim to prepare and deliver your order as quickly as possible. Delivery times depend on the type of product ordered and the delivery destination.

Refurbished Monitors

Our refurbished monitors are normally delivered within 2 working days. Each monitor is carefully tested and securely packaged before dispatch.

Refurbished Computers

Our refurbished computers are normally delivered within 3 working days, allowing time for configuration, testing and secure packaging.

Custom-Built Computers

Our custom-built PCs are assembled, configured and tested to order. Preparation typically takes approximately 3 working days, depending on component availability and the selected specifications.

Once completed, custom-built computers are normally dispatched using FedEx Next Working Day delivery to eligible UK mainland addresses.

Estimated Delivery Dates

An estimated delivery date is displayed during the purchasing process. Delivery estimates are not guaranteed unless an expressly guaranteed service has been agreed.

Remote Locations & Northern Ireland

Deliveries to remote locations, including the Scottish Highlands and Islands, may require an additional 48 hours.

Delivery to Northern Ireland is subject to confirmation. Please contact us before ordering to check delivery availability and any applicable requirements.

Tracking Information

All orders are securely packaged and dispatched using trusted delivery services, including Royal Mail Tracked and FedEx.

Tracking information is provided once your order has been dispatched.

For further information, please see our Delivery Information or Contact Us.

We offer FREE standard delivery to UK mainland addresses on eligible orders.

Orders are dispatched using trusted delivery services, including Royal Mail Tracked and FedEx, depending on the size, weight and destination of the parcel.

Remote Areas & Northern Ireland

Delivery to certain remote locations, including the Scottish Highlands, Islands and Northern Ireland, may be subject to additional charges, restrictions or delivery requirements.

Please allow an additional 48 hours for delivery to remote locations, as these areas may require longer transit times due to courier routes and local delivery arrangements.

Please contact us before ordering if you require delivery to one of these locations so we can confirm availability and any applicable charges.

International Delivery

We do not currently offer standard international delivery through our website.

Tracked Shipping

Orders are securely packaged, and tracking information is provided once your parcel has been dispatched.

For more information, please see our Delivery Information or Contact Us.

At Specola, we offer a range of secure and flexible payment options to make your shopping experience as convenient as possible.

• Credit & Debit Cards: We accept major credit and debit cards, including Visa and Mastercard, securely processed through Opayo.
• PayPal: Pay securely using your PayPal account.
• Google Pay: Available through our PayPal checkout integration on supported devices and browsers.
• PayPal Pay Later: Eligible customers can spread the cost of their purchases, subject to PayPal’s approval and terms.
• Klarna: Flexible payment options, including Pay Later and instalments, subject to eligibility and approval.
• Bank Transfer: Direct bank transfers are accepted. Orders are processed once payment has been received and confirmed.

All available payment options are displayed during checkout, and eligibility for certain payment methods may vary.

For further information, please see our Terms & Conditions or Contact Us.

Yes! At Specola, we want you to shop with confidence.

We offer a 30-day returns policy for eligible purchases, subject to the conditions outlined in our Refund & Return Policy.

If you change your mind or your purchase isn’t suitable, you can contact our customer support team to request a return. Return shipping costs may apply depending on the reason for the return and your statutory rights.

If your product arrives faulty or develops a fault, we will assist you in accordance with our warranty terms and applicable UK consumer law.

For full details, please see:

• Refund & Return Policy
• Warranty Information

If you need assistance, please contact our team.

At Specola, we take great care to ensure your order is securely packaged and protected during transit.

All computers, monitors and accessories are carefully packed using suitable protective materials to minimise the risk of damage during delivery. Where practical, we reuse and recycle packaging materials to help reduce unnecessary waste.

Orders are dispatched using trusted delivery services, including FedEx and Royal Mail, depending on the size, weight and destination of your parcel.

Tracking information is provided once your order has been dispatched, allowing you to follow its delivery progress.

Delivery times and available shipping options depend on the products ordered and the delivery location.

For further details, please see our Delivery Information.

If your parcel arrives visibly damaged, please contact our team as soon as possible so we can assist you.

At Specola, we aim to prepare and deliver your order as quickly as possible. Delivery times depend on the type of product ordered and the delivery destination.

Refurbished Monitors

Our refurbished monitors are normally delivered within 2 working days. Each monitor is carefully tested and securely packaged before dispatch.

Refurbished Computers

Our refurbished computers are normally delivered within 3 working days, allowing time for configuration, testing and secure packaging.

Custom-Built Computers

Our custom-built PCs are assembled, configured and tested to order. Preparation typically takes approximately 3 working days, depending on component availability and the selected specifications.

Once completed, custom-built computers are normally dispatched using FedEx Next Working Day delivery to eligible UK mainland addresses.

Estimated Delivery Dates

An estimated delivery date is displayed during the purchasing process. Delivery estimates are not guaranteed unless an expressly guaranteed service has been agreed.

Remote Locations & Northern Ireland

Deliveries to remote locations, including the Scottish Highlands and Islands, may require an additional 48 hours.

Delivery to Northern Ireland is subject to confirmation. Please contact us before ordering to check delivery availability and any applicable requirements.

Tracking Information

All orders are securely packaged and dispatched using trusted delivery services, including Royal Mail Tracked and FedEx.

Tracking information is provided once your order has been dispatched.

For further information, please see our Delivery Information or Contact Us.

All eligible refurbished monitors supplied by Specola come with a 12-month limited hardware warranty, covering qualifying hardware faults.

Every monitor is professionally inspected and tested before dispatch. However, if your monitor develops a fault, our customer support team is here to help.

How Do I Report a Fault?

Please submit a support ticket with your order number, a description of the problem and, where possible, photographs or a short video demonstrating the fault.

Our technical support team may ask you to carry out some basic troubleshooting to help identify the issue before arranging a return.

What Happens Next?

If the issue cannot be resolved remotely, we may request that the monitor be returned for inspection, repair or replacement, depending on the circumstances.

Returns & DPD Drop-Off

Where we arrange return postage, we normally provide a prepaid DPD Drop-Off label, allowing you to take your securely packaged monitor to a participating DPD drop-off location.

We do not normally arrange courier collections from customers’ addresses.

For faults reported within the first 30 days of delivery, we will cover reasonable return shipping costs where required under our returns policy and applicable consumer law.

After 30 days, return postage arrangements and costs will depend on the circumstances of the warranty claim and your statutory consumer rights.

Inspection & Resolution

Once the monitor has been received and inspected, we will advise you of the appropriate resolution, which may include repair, replacement or refund where applicable.

For full details, please see our Warranty Information and Refund & Return Policy.

You can also contact our support team on 01925 652 584.

Every computer is supplied with a UK power cable and the hardware specifications selected at the time of purchase.

Additional accessories, such as a keyboard, mouse, monitor, video cables or Wi-Fi adapter, are included only where specified in the product listing or selected configuration.

Computer and monitor bundles may include additional accessories depending on the package purchased.

Please check the product description and selected options for the exact contents of your order.

If you have any questions about what is included, please contact our team before purchasing.

All our refurbished computers are supplied in Grade A (Very Good) condition, meaning they are fully functional, professionally tested and carefully prepared for their next owner.

As these are previously used computers, the exterior casing may show minor cosmetic signs of wear, such as light scratches, small marks or scuffs. These do not affect the computer’s functionality or performance.

Every computer undergoes a thorough inspection, cleaning and testing process before dispatch to ensure it is in proper working condition.

Our goal is to provide reliable, high-quality refurbished computers at excellent value for money.

Please note that product images may be representative, and minor cosmetic differences may occur depending on available stock.

Yes! Every computer is professionally prepared, tested and configured to your chosen specifications, with Windows pre-installed and ready to use.

Simply connect your monitor, keyboard, mouse and power cable, then switch on your computer.

Connecting to the Internet: If your computer is supplied with a USB Wi-Fi adapter (dongle), you will need to plug it into an available USB port. Then select your home or office Wi-Fi network and enter your Wi-Fi password to connect.

Alternatively, you can connect directly to your router using an Ethernet cable.

Once connected, your computer is ready for everyday use!

No problem! At Specola, we understand that every customer has different requirements.

If you need a specific component, hardware upgrade, additional connectivity, storage configuration or any other custom feature that isn’t listed in our standard options, we’re happy to discuss your requirements.

Simply visit our Request a Quote page and tell us what you’re looking for.

Our team will review your request, check availability and provide a personalised quotation where possible.

We’re happy to help you build a system that suits your needs and budget.

Choosing a refurbished computer is a smart and cost-effective way to enjoy reliable technology without paying the price of a brand-new system.

At Specola, our refurbished computers are professionally inspected, tested and cleaned before dispatch to ensure they are in proper working condition. Where necessary, faulty components are repaired or replaced.

Many refurbished computers are business-grade systems originally designed for professional environments, offering excellent reliability and performance for everyday computing, office work and other suitable applications.

Why choose refurbished?

• Excellent Value: Save money compared with purchasing an equivalent new system.
• Professionally Tested: Every computer is checked before dispatch to ensure it functions correctly.
• Environmentally Responsible: Extending the life of existing equipment helps reduce electronic waste and the demand for new manufacturing.
• Warranty Included: Eligible refurbished computers come with a 12-month limited hardware warranty for added peace of mind.

Refurbished computers may show signs of previous use, but they offer an excellent balance of affordability, functionality and reliability.

For more information, please see our Warranty Information.